Crash & Win – Full Terms and Conditions

Crash & Win – Full terms & conditions

The following is a list of terms and conditions for participation in Pragmatic Play’s Drops & Wins – ‘Crash & Win’ Network Promotion (the “Network Promotion”) for Pragmatic Play’s operators (the “Operator(s)”), whether offered directly or through a platform provider. The Network Promotion shall run from 6th of March 2024 to 5th of March 2025 (the “Network Promotion Term”) as a global promotion for Pragmatic Play’s crash games (the “Participating Games ”).

By participating in the Network Promotion, you hereby agree to abide by these terms and conditions. Moreover, these terms and conditions shall be subject to and be read in conjunction with the terms and conditions set out in the Software Licence Agreement entered into between Pragmatic Play and the Operator. The Participating Games’ in-game rules are applicable, and these terms and conditions shall be read in conjunction with such rules. Any capitalized terms contained herein which are not defined, shall have the same meaning used in the iGaming/gambling industry.

Crash & Win – General terms and conditions:

• This Network Promotion is operated by Pragmatic Play and the prize pool is shared across the network of Operators who opt into this Network Promotion.

• The Network Promotion comprises of three hundred and sixty-four (364) daily prize drops (each a “Crash & Win Daily Prize Drop”) which will run weekly throughout the Network Promotion Term.

• To participate in any Daily Prize Drops, players must open any of the participating games and join/opt in.

• The total expected prize pool for the entire Network Promotion is one million two hundred and seventy-four thousand Euros/British Pounds Sterling (€/£ 1,274,000).

• For the avoidance of doubt, any undistributed portion of the prize pool at the end of any specific Crash & Win Daily Prize Drop shall be carried forward into subsequent stages or into the next Network Promotion.

• The Network Promotion prizes may be won by players in the form of fixed cash amounts as set out in the respective prize table further below.

• All prizes won during the Network Promotion Term must be paid out as a fixed cash amount prizes with no wagering requirements.

MECHANICS

• The Network Promotion includes three hundred and sixty-four (364) Crash & Win Daily Prize Drop (each a “Promotions Day”).

• In order to be eligible to participate in a Crash & Win Daily Prize Drop, a player is required to place a real money bet with a minimum of fifteen Euro cents (€0.15)* or the equivalent amount in the available currency on the participating game(s) is required (hereinafter a “Qualifying Bet”).

• *Exceptions may apply to the territory of Argentina where the minimum bet is the equivalent of eighteen Euro cents (€0.18), and South Africa, Lesotho, and Eswatini, where the minimum bet requirement is the equivalent of five Euro cents (€0.05).

• Only the first eight hundred (800) Qualifying Bets per day within each Crash & Win Daily Prize Drops (the “Qualifying Bets Limit”) will be counted towards as eligible for each Promotion. All Qualifying Bets placed after reaching the Qualifying Bets Limit will not be counted towards each Crash & Win Daily Prize Drop.

• One (1) Qualifying Bet may trigger one (1) prize from the prize pool during each promotion.

• The random Crash & Win Daily Prize Drop rules and prize tables are built in the participating games. The prize table updates in real-time showing the current standings as well as the number of prizes left.

• Prizes will be paid out as per the ‘Prizes’ tab found in each of the Participating Games.

• Prizes are paid out in the form of fixed cash amounts.

• A player may win multiple Daily Prize Drops in each Daily Prize Drop Day.

• The Daily Prize Drop will end daily upon the earlier of: (i) 18:59 CEST/CET or (ii) when there are no more prizes left.

How players may participate in a Crash & Win Daily Prize Drop:

1. A player must join or opt in in any of the Participating Games.

2. A player must place a Qualifying Bet on any Participating Game(s) in a Crash & Win Daily Prize Drop.

3. Any Qualifying Bet placed on any of the Participating Games may trigger one (1) random prize from the prize pool during a Crash & Win Daily Prize Drop period.

NETWORK PROMOTION TERM:

Including Crash & Win Daily Prize Drops:

• To be eligible to participate in the Crash & Win Daily Prize Drops, a player shall be required to play a Qualifying Bet under the following conditions:

• All spins made with a real money bet meeting the required minimum bet amount on the participating game(s) will be considered as a Qualifying Bet and will take part in Crash & Win Daily Prize Drops.

• Any Qualifying Bet placed on any of the participating games may trigger one (1) random prize from the prize pool during a Crash & Win Daily Prize Drop period.

Participating Games:

Spaceman;
Big Bass Crash (each a “Participating Game”, collectively referred to as “Participating Games”)

CRASH & WIN DAILY PRIZE DROPS

• Win criteria: Any real money spin in the participating games may trigger a random cash prize.

• Prizes: Expected weekly prize pool of twenty-four thousand and five hundred Euros/British Pounds Sterling (€/£ 24,500) in total and expected daily prize pool of three thousand and five hundred Euros/British Pounds Sterling (€/£ 3,500) across three hundred (300) prizes in the form of fixed cash amounts.

Crash & Win Daily Prize Drops Prize Table:

QuantityPrize
1€/£ 500
1€/£ 200
2€/£ 100
6€/£ 50
30€/£ 20
80€/£ 10
180€/£ 5



General Rules

• Operators and players are required to opt-in to the Network Promotion. Players are also required to join/opt-in in a game.

• In order to take part in the Network Promotion, Operators must opt in during the Network Promotion Term.

• In order to qualify for the Network Promotion, the Operator shall; i) display at least one (1) banner with the main logo “Crash & Win” must be on the Operators’ site(s), ii) includes the “Drops & Wins” logo to the Participating Games, iii) the selected participating games are to be placed at the top position of the casino lobby page Casino Lobby, and iv) three (3) email newsletters must be sent to inform players about the Network Promotions throughout the Network Promotion Term.

• The “Drops & Wins” logo or name and/or any other Pragmatic Play marketing material shall not be changed, altered, or modified in any way, unless expressly authorised in writing by Pragmatic Play.

• Components of the dedicated Network Promotion promo pack must be used on the Operators’ site(s), in newsletters and other media including social media platforms.

• Where applicable, it shall be the responsibility of the platform provider to ensure all Operators opt into the Network Promotion. Pragmatic Play will be held harmless for the failure of the Operator to opt into the Network Promotion.


• Any and all prizes will be granted pursuant to these terms and conditions, which Pragmatic Play may, in its absolute discretion, amend at any time.

• Pragmatic Play shall pay out an estimated one million two hundred and seventy-four thousand Euros/British Pounds Sterling (€/£ 1,274,000) in aggregate for the Network Promotion during the Network Promotion Term.

• It is the responsibility of the Operator to ensure that the prize promotion is conducted in accordance with the applicable laws of the jurisdiction in which the Network Promotion is offered.

• It is the responsibility of the Operator to ensure that Pragmatic Play‘s products and services comply with the applicable laws of the countries in which the Participating Game(s) are offered to players.

• In-game tool languages: Arabic, Armenian, Bulgarian, Chinese, Croatian, Czech, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hungarian, Indonesian, Japanese, Korean, Malaysian, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Thai, Turkish, Ukrainian, and
Vietnamese.

• In-game tool currency: Pragmatic Play’s games support all currencies included in the standard currency system ISO 4217 (“Available Currency”).

• The minimum bet currency equivalent is to be found in a separate document attached in the dedicated Drops & Wins section for Crash & Win called “Drops & Wins Conversion rates”. If the currency-locked value is unavailable, the minimum bet will be rounded up to the next higher available bet size in the participating game. The Drops & Wins Conversion rates shall be updated at Pragmatic Play’s sole and absolute discretion.

• The currency conversion rates equivalent is to be found in a separate document attached in the dedicated Drops & Wins section for Crash & Win called “Drops & Wins Conversion rates”. If the currency-locked value is unavailable, then a System conversion rate locked in for the period of a Crash & Win Daily Prize Drop will be used instead. The Drops & Wins Conversion rates shall be updated at Pragmatic Play’s sole discretion.

• The payment of cash prizes must not be conditioned on any wagering requirements. Players shall be able to withdraw prizes immediately should they elect to do so.

• Prize pay-outs may either be provided manually or automatically. This would be dependent on the operator’s method of integration.

• The Operator who has manual pay-out of the prizes shall manually pay-out the winnings of the fixed cash amount prizes manually.

• The Operator who has automatic pay-out of the prizes will automatically pay out the winnings of the fixed cash amount prizes to the player’s cash balance.

• Prizes/wins may be subjected to any verification processes as may be required by Pragmatic Play.

• Each Operator with a winning player(s) must inform the winning player of the prize and shall credit the cash prize to the winning player’s account within seventy-two (72) hours following the end of the relevant Crash & Win Daily Prize Drop.

• Pragmatic Play will reimburse all Operators of any amounts paid to winning players who opt for cash prizes by deducting such amounts from the relevant Operator’s invoice. Pragmatic Play will deduct any amounts for cash prizes according to the conversion of such amounts in EUR currency.

• Any players located in Italy, Denmark, Lithuania, Sweden, and Portugal shall be excluded from participating
in the Network Promotion.

• If the terms & conditions have been translated into various languages, these reflect the same principles. However, in case of any discrepancies between the different language versions, the English version shall prevail.

• Pragmatic Play reserves the right to amend, suspend or cancel the Network Promotion, including any related terms and conditions, at any time. Any such amendment will not affect players that have opted-in unless the amendment is required to manage/prevent fraud and other unlawful behaviour.

General Terms & Conditions

B.1 In the event of any dispute regarding these promotional terms and conditions; the administration, conduct or results of the Promotion; and/or any other matters relating to the Promotion, the decision of kwiff shall be final, if you disagree with said decision or have any complaints, you can reach out to us through our Customer Service team or alternatively, we are also affiliated with the Alternative Dispute Resolution entity eCogra. Refer to the Complaints procedure for more information on complaints and disputes.

B.2 Failure to comply with these promotional terms and conditions may result in your disqualification from the Promotion and/or account closure.

B.3 Duplicate accounts will not qualify for this Promotion. Kwiff may determine at its sole discretion whether it believes different entries or accounts are connected to the same person, using whatever methods it deems appropriate.

B.4 All withdrawals are subject to audit by kwiff. We reserve the right to reclaim any bonus and/or cash reward and/or any winnings, and/or close an account, in a situation of obvious abuse or fraud.

B.5 The Promotion is limited to one entry per person, meaning we monitor one per family, household address, email address, IP address, telephone number, same payment account number (e.g. debit card), and shared computer (e.g. public library or workplace).

B.6 We reserve the right to withhold or cancel payments and any winnings generated where:

  • Participants, whether individually or acting in a group, are found to be in breach of these terms and conditions;
  • A customer is found to have multiple accounts;
    A customer is self-excluded on any accounts they hold with kwiff;
  • Kwiff, at its sole discretion has reason to believe that the Promotion has been abused, manipulated, or that irregular (e.g influence betting, syndicate betting, etc.), fraudulent, collusive or illegal activity has occurred. (See item J.6.2 of our T&C’s for further information on abuse of promotions and bonuses).

B.7 In the event of any breach of these terms and conditions or a participant being ineligible to participate in the Promotion, kwiff reserves the right to take such action as it deems appropriate and in its absolute discretion, including but not limited to account closures; disqualifications from the promotion; reclamation of bonuses, cash rewards, winnings or prizes granted; refusing all future promotions; withholding associated winnings; and/or voiding associated stakes.

B.8 Events may occur that result in kwiff extending, refusing, reclaiming, cancelling, terminating, modifying or suspending the Promotion, these terms and conditions and/or the awarding of prize(s), bonuses or cash rewards at any point and for any reason. These may be due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond the control of kwiff and accordingly the entrant agrees that kwiff shall have no liability as a result thereof. Free bets once voided will have no stake returned. We shall endeavour to supply an alternative Surprise Bet of the same value, should a surprise bet be voided. Where existing participants are affected, they shall be informed in advance and can opt-out with only their eligible redeemable cash balance being available.”

B.9 Kwiff disclaims any liability for inaccurate information or payouts, whether caused by the website, users of the Platform, equipment used in the Promotion, or by human or technical errors related to the Promotion. Kwiff does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry or qualification for the Promotion. Kwiff will not be responsible for any postponement or cancellation of the Promotion to the extent such occurs for reasons beyond kwiff’s reasonable control.

B.10 Kwiff may at any point before, during or after the Promotion, ask for verification documents such as passport or ID to verify your identity, age and residency to fulfil ongoing regulatory obligations and limit fraud. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes or rewards that have been allocated or awarded to you, without compensation.

B.11 Employees of kwiff (or their families or households), or any group company of kwiff, companies associated with kwiff and all affiliates of such companies, are not eligible to participate in the Promotion. Kwiff reserves the right to verify the eligibility of all participants.

B.12 kwiff reserves the right to suspend, cancel or amend the promotion where it becomes necessary to do so as a result of an exceptional event or any circumstances beyond our control. Customers who qualified prior to any change will be honoured with the reward or where not possible, with a reward of equal value or greater.

B.13 The promoter of this Promotion in UK and Ireland is kwiff Limited, registered in Malta under the number C77623 and having its registered office at Triq Il-Wied Ta’ L-Msida, Msida, MSD9023, Malta. For players not in the UK or Ireland the service is operated by Worldwide Gaming Limited, a company registered in Isle of Man with registration number 017900V having its registered office at Second Floor, 18-20 North Quay, Douglas, Isle of Man.

B.14 Kwiff Terms And Conditions and Betting Rules apply. In the event of any conflict or inconsistency between these promotion terms and conditions and the kwiff Terms of Conditions and/or Betting Rules, they shall prevail in the following order: (a) Terms of Conditions, (b) Betting Rules, (c) these promotion terms and conditions.